Andrea Shipley

Andrea seems to be a well-meaning person, but unfortunately was charging way too much money for the service she was providing, while claiming it was a discount. She also pressured me to make big financial decisions quickly, even though I told her I was financially struggling, and was in an emotionally vulnerable place in my life. I was sad to discover that a few sessions in I realized that there was an overall sense that no preparation had been done prior to, or in between our appointments. Key information I had shared with her was forgotten from session to session. I could hear background noise in most of the sessions that made it clear other activities were happening at the same time of our sessions. There was no sense of continuity between sessions -- many times she needed to be reminded of what my overall goals were because she had forgotten. She seemed offended when I read back to her something she had said to me (asking me “are you writing down everything I am saying??”). A couple sessions in particular felt more argumentative than supportive, and when I emailed her about this concern, she was somewhat receptive, but by that point the trust had already been compromised. By the end of our sessions together, we both struggled to voice any progress or summations that had made since the first few sessions, and I felt that old wounds had become more vulnerable instead of healed. When she reached out to me several months later to check on my progress, I gave her this honest feedback, and she stated that she remembered things differently, and that since I had signed her financial consent form, she was unwilling to financially reimburse me for the sessions that were not handled professionally, and were outside of the general cost range for these types of services. I felt taken advantage of, both financially and emotionally.