QuickTip Here's a tip to keeping yourself and others calm during communication instead of responding emotionally. 0 2014 Life coaching https://www.lifecoachhub.com/img/ Communication coaching life coaching Lifecoachhub Pty Ltd LifeCoachHub
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Keep Your Cool When You Communicate

TAGS: coaching, life coaching, business coaching, coach, life coach, self help, personal development emotional control, communication, stress, diffuse anger, difficult people

It's important to keep yourself and others calm during communication instead of responding emotionally.

When you start to feel an emotional response to what someone is saying, assume they have a positive intention behind what they are saying or doing. Identify that positive intent and acknowledge it before you respond.

This keeps you calm because you are focussing on them and on the matter at hand, while at the same time diffusing their raw emotions, since you are helping them feel heard.

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