How do I use feedback surveys in my courses?


You can easily create your own personalized feedback surveys which you can assign to courses. Your client will be able to post answers to your surveys, and you will be able to comment on their responses.


Creating feedback surveys

  1. You can create feedback surveys in one of two ways.
    • If you have already created a course, you can go directly to Course Management (under Coaching and Courses). Here you will see a list of your courses. Clicking on any name will drop down a range of tools. Click on Feedback. From this page you can create and assign feedback surveys.
    • Or you can create feedback surveys from Coaching and Course Tools (under Coaching and Courses). Just click on Feedback in the left hand panel.
  2. No matter which page you choose, there will be a button in the main box saying "Create a survey." Click this button and an area will drop down where you can create your feedback survey.
    Choose a title and write a description. Give any instructions here that your course members will need for responding to the survey. You can also choose to group your feedback surveys into categories for your own private use. You can create additional categories at any time by typing into the field marked Category.
  3. Next, create your questions. These can be in the form of Yes/No, short answer, paragraph or multiple choice. If you choose multiple choice, create each alternative your course members can choose from. You can create as many questions as you like-just click on "Add additional question."
  4. All your feedback surveys created for either coaching or courses will be listed in the table so that you can easily assign them to multiple clients and courses. You can sort these to display in any way you like.



Editing feedback surveys

You can edit your feedback surveys by clicking the link View/edit survey then selecting Edit. After making your changes, if you select Save edited survey, the survey will be edited with your changes (this option is only available if the survey hasn't been responded to by anyone yet). If you choose Save new version of survey, your edits will create a new version of the survey.


Assigning feedback surveys

  1. You can assign feedback surveys from the Course Management page. Just click on the course member's name you want to assign the survey to from list of your course members on the left-hand side of the page, and then select Feedback from the drop-down menu.
  2. In the column marked Assign Date, click the link Assign or the calendar icon and select a date. This is the date your course members will be able to see your survey.

How do I view completed feedback surveys?

  1. You can read your course members' responses to your feedback surveys from the same page where you created the survey (the Feedback page in Course management). You can also access them from your super-convenient Progress Stream that lets you plan coaching sessions, send coaching notes, assign coaching tools, and read and comment on client progress, all from one page!
  2. Once one of your course members has submitted their survey, "Pending course members' responses" will change to "View course members' responses." Click on this link and a list of your course members will drop down. Beside each name will display the date the course member submitted the survey, or will say "Not completed" if they haven't submitted it yet. Click on a course member's name and the questions and answers to the survey will drop down.
  3. You can comment on each course member's responses. To comment, just click the link Comment on client's responses at the bottom of the survey.

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