Click on your client's name under Client and Coaching Management to reveal the drop-down list. Click on Private, under Appointments and Coaching Notes.
The list of your appointments with your client will show up, based on the appointments you have made together. If you don't have any appointments yet, click the button "Make an appointment."
Click on the link Coaching Plan and Notes from the Session. It will drop down to reveal the following:
Client Preparation for the Upcoming Session. This shows the questions from your Coaching Plan, and your client's answers. You can comment on any answer and receive comments back from your client. Just click the Comment link.
Underneath the Coaching Plan is an area called My Plan and Private Notes from the Session. Before your session, you can prepare by noting the client's Current Focus, Goals and Possible Obstacles. During the session itself, you can create notes, and note down any Action Items the client commits to. You can also easily take note of Takeaways that the client has from the session, and any coaching tools you'd like to assign. You might even want to jot down some quick notes about your next session. All of these notes are completely private, and serve as a living record for your client's file.
You can effortlessly send a summary of your session to your client in the section called Post Session Summary and Coaching Tools for Client. Easily create or assign any tools you feel might be useful given your session from this section as well.
At the bottom is the Follow-up from the Session. This shows the questions from your Coaching plan Follow-up and your client's answers. Again, you can comment on any answer, and your client can comment back.
You can edit your Coaching Plan and Follow up Coaching Plan in the Welcome Package Forms tab of Coaching and Course Tools.
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