Online coaching is similar to coaching with live interaction, except everything is done online. So instead of making appointments to talk to your clients, you set up a regularly scheduled day when they submit a coaching progress report to you. A coaching progress report is similar to the Coaching Plan and Follow-up that your offline clients complete, and asks your online clients about their successes, challenges, action items and goals since the last time they reported progress to you. You can then respond to each answer by clicking Comment.
This is where you can do your coaching work, asking powerful questions and helping to move your client forward towards their goals. Your client can respond in turn, and you can have a meaningful coaching exchange, completely online.
In between coaching progress days, you can use all the other coaching tools to further their coaching progress. Assign action items to move your client forward; get your client journaling about issues that come up during your regular coaching work; assign assessments to take a reading of where they are and where they want to be; set goals in conjunction with your client to help them reach success; create and make available further resources; request feedback to calibrate your coaching and target it to what your client needs.
Online coaching is a simple, effective way of helping clients, and is easily administered using your dashboard tools.
It's easy to engage in online coaching with your clients using your dashboard tools.
Create an online coaching offering for your catalog. Click on Financials and Shop management under the Business & Shop dropdown in your menu. Then select Add coaching from the left hand panel. Create your coaching offering as usual, but make sure to select ONLINE as the type of coaching (under the Settings heading).
Use and customize your Coaching progress reports
Review how to use and customize Coaching progress reports for your online clients by reading about Coaching Plans.
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